Shipping Policy
Free Shipping on ALL Orders
Delivery typically takes 3–7 business days. (Note: For pre-sale products, the delivery time depends on their arrival date.)
Barring force majeure, we will ship your order within 1 to 3 business days. Please note that multiple packages for the same order may arrive separately from different fulfillment centers.
If the item you ordered is temporarily out of stock, our customer service representative will contact you. You can choose to wait for the item to be restocked or cancel your order.
North America:United States,Canada,Mexico
European Union:United Kingdom, Germany, Austria, Estonia, Ireland, Hungary, Greece, Spain, Slovenia, Slovakia, Cyprus, Sweden, Portugal, Malta, Romania, Luxembourg, Lithuania, Latvia, Croatia, Czech Republic, Netherlands, Finland, France, Denmark, Poland, Belgium, Bulgaria, and Italy.
Middle East:Bahrain, Israel, Kuwait, Oman, Saudi Arabia, and United Arab Emirates
Asia:Philippines, Thailand, Japan
South America:Brazil
Oceania:Australia
Shipping Time
Shipping typically takes 1 to 3 business days, depending on the product you purchased and your location.For more detailed shipping information, please select your shipping country or region from the options below:
|
Country or Region |
Shipping Method |
Ships From |
Shipping Time (Working Day) |
Shipping Fee |
|---|---|---|---|---|
|
United Status |
USP/USPS |
United Status |
1-3 |
Free |
|
Canada |
CanadaPost/INTELCOM |
Canada |
1-2 |
Free |
|
Australia |
Amazon Logistics/Australia Post/Couriers Please |
Australia |
1-3 |
Free |
|
Japan |
Yamato |
Japan |
1-2 |
Free |
|
Mexico |
CNIAO MEX EAFETA EXPRESS |
Mexico |
5-7 |
Free |
|
Brazil |
CORREIOS |
Brazil |
7-10 |
Free |
|
South Korea |
Cainiao Worry-Free Logistics |
South Korea |
5-7 |
Free |
|
Thailand |
J&T Express |
Thailand |
1-3 |
Free |
|
European Union(United Kingdom, Germany, Austria, Estonia, Ireland, Hungary, Greece, Spain, Slovenia, Slovakia, Cyprus, Sweden, Portugal, Malta, Romania, Luxembourg, Lithuania, Latvia, Croatia, Czech Republic, Netherlands, Finland, France, Denmark, Poland, Belgium, Bulgaria, and Italy.) |
AmazonLogistics/ DHL |
Local warehouse |
2-3 |
Free |
If you wish to make changes to or cancel your order, please contact our customer support team at support@rodivor.com immediately.
We will do our best to accommodate your request before the shipping confirmation is issued. However, please note that certain modifications may result in a delay in the dispatch of your order.
Upon receiving your shipment, if you wish to return any items, please contact our support team to initiate the return process.
We are committed to providing clear guidance and assistance throughout the entire return process.
Please note that we cannot process changes or cancellations for special order requests or orders that have already been shipped.
For orders that are en route, we kindly ask that you wait until you receive the shipment before taking further action.
We are here to ensure your experience with us is as smooth as possible. Your satisfaction is our top priority, and we are dedicated to meeting your needs with flexibility and efficiency.
If you have any further questions, please contact our customer support team at support@rodivor.com.